When I was posted in the commercial branch at Mumbai, I was handling diamond accounts. We used to hold regular … More
Tag: HR
Uncertainty
We live in a white-knuckled age of rapid technological changes and global instability. Fear is often our immediate response to … More
Purpose of A Meeting
A staff meeting was called by the boss to invite suggestions for improving the customer service of the bank. But … More
Excellent Report
I was designated as the branch head of an urban branch. This was my second term as branch head. Since … More
Steps to Success
There were so many formulae I came across during my MBA studies, but some of them have stuck with me … More
Creative Thinking
This morning I came across this beautiful management story on the power of creative thinking. The Chairman of a company … More
Dynamic Equilibrium
Did you see the video? It’s not a miracle, it’s a reality. Trust is not in the chair, it’s in … More
B’s and C’s of Communication
We often come across situations where our message gets diluted or completely changed. It has been seen in classes of … More
Three “A”s Formula
The Clark family of Scotland had a dream to be on the very first voyage of the luxury cruise liner, … More
Attrition Rate in the IT Industry
Our youth have been flocking to IT firms for better employment opportunities, but in a recent report by HR firm, … More