Counterproductive

When I was posted in the commercial branch at Mumbai, I was handling diamond accounts. We used to hold regular … More

Uncertainty

We live in a white-knuckled age of rapid technological changes and global instability. Fear is often our immediate response to … More

A staff meeting was called by the boss to invite suggestions for improving the customer service of the bank. But … More

There were so many formulae I came across during my MBA studies, but some of them have stuck with me … More

This morning I came across this beautiful management story on the power of creative thinking. The Chairman of a company … More

Every day a few vegetable sellers come to sell vegetables in our area. Today I saw one of them with … More

Did you see the video? It’s not a miracle, it’s a reality. Trust is not in the chair, it’s in … More

We often come across situations where our message gets diluted or completely changed. It has been seen in classes of … More

In my post, “Let’s Illuminate Lives This Diwali” on 24 th October, I had shared a small video on the … More

All organisations periodically review its performance to celebrate the achievements and to analyse the areas of shortcomings that need more … More