Once a young boy in his twenties was travelling with his parents in a train. He was repeatedly peeping out of the train window and was screaming and laughing at the trees, plants and sky. His father was also excited and was treating him like a small child, “Look at the clouds, my son, they are also moving with us.”
A couple sitting in the compartment found it very strange and irritable too. They could no longer hold back and spoke to the young boy’s father,
“Don’t you think your son’s behavior is not normal. Why don’t you take him to a good doctor?”
The boy’s father replied, “Yes, we are coming from the eye hospital.”
“But why eye hospital?”
“Actually my son could not see, but today he is able to see for the first time in his life because of the successful operation of his eyes. He is very happy to see the wonders of the outer world.”
The couple were speechless with tears flowing in their eyes.
Friends, we very often form an opinion about a person, as soon as we see a person without knowing the background. We develop pre-conceived ideas about people without thinking and knowing their versions.
This reminds me of a true story, when I was heading a Zone, and used to go for surprise visits to branches. One day I reached a branch at 10 A.M. (usual opening time), but branch was locked, and three or four employees and a few customers were waiting for the branch to open. I asked some of them whether the branch opens late every day. They said, “No. Today is an exception.”
After ten minutes, BM, Narendra reached there. I asked the reason and his reply was, “My mother is terminally ill, sir. I had called doctor, who came late.” I asked him to take care of his mother, but in case, he had some urgent work, he should either take leave or hand over keys to the seniormost officer of the branch.
When my Regional Manager (RM), under whose control that branch was functioning, came to know about this lapse, he warned and transferred Narendra to another branch, but again as Branch Manager.
One day I was returning to headquarters after visiting some branch around 4.30 P.M., when I saw a branch shutters down. Usual closing time was 5.30. I asked the RM concerned who was the BM and was surprised to know that it was Narendra again.
I Iost my cool, and then and there, I asked my HR department to initiate disciplinary action against Narendra after transferring him to some remote place out of the present Region. This time I didn’t even like to know his version, as I had made up my mind that he was a serial offender.
But in the evening, I came to know that his mother had expired on that day and he had rushed to his home, abruptly closing the branch. I had erred in my judgement.